Designed for premium hospitality

Silent Pulse

Luxury feedback. Instant recovery.

NFC or QR access. Guests report issues discreetly. Your team fixes them in real-time — before they become reviews.

Built to protect the guest experience — quietly.

Small issues become public damage.

Guests don’t want to complain out loud. They either stay silent — or go online.

Luxury standard

Service

Delayed attention, missed requests, slow follow-through.

Food

Wrong order, temperature, timing, presentation concerns.

Comfort

Noise, seating, temperature, lighting — friction in the atmosphere.

Built for premium venues.

Fine dining has no margin for friction. Silent Pulse adds a discreet layer of protection.

Guest discretion

No awkward conversations. Guests share the issue privately, in seconds.

  • Reduces tension at the table
  • Encourages honest feedback

Operational clarity

Know what’s wrong, exactly where and when — so the right person responds.

  • Faster issue detection
  • Stronger service recovery

Use cases

Designed for high-touch hospitality environments.

  • Fine dining
  • Rooftop venues
  • Hotel restaurants
  • VIP lounges

How it works

NFC/QR access to a discreet form. Clear signal, fast action. No friction.

1 — Place

NFC tag or QR on menus, table stands, or receipt presenters.

2 — Guest form

Guests choose a category and write the issue in their own words.

3 — Resolve

Your team is informed instantly to recover the experience in real time.

Premium by design

Silent Pulse is intentionally minimal — fast for guests, clear for teams, aligned with luxury service standards.

Case study

A live deployment in a premium dining environment.

Live deployment

PERA MEDITERRANEAN BBQ

Request details
The challenge

In a high-volume premium setting, small issues were not always reported directly — some guests stayed silent, others went online.

The solution

Silent Pulse was deployed via NFC + QR access points on tables and menus, enabling discreet issue reporting in seconds.

What management noticed

Faster awareness, better internal communication, and more confident service recovery — reducing the risk of negative public reviews.

Outcome

Silent Pulse became a quiet layer of protection for the brand experience.

Request a demo

Tell us about your venue. We’ll reply with a premium setup plan.

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